Why Buy From Climbing Frames UK?

Although we’re all very proud that Climbing Frames UK is the number 1 retailer of quality outdoor play equipment in the country, we never take our position for granted.

Each week, our dedicated customer service team tell us what you, the customer, think about our business.

The last 7 days we at Climbing Frames UK received the following feed-back on sales of Backyard Adventures Modular Redwood Play Systems and our Selwood Adventure Playsets boxed cedar play centres.

Backyard_Adventures_Olympian_Treehouse

MRS T from Richmond: We had been looking for a play system for our two children, Chloe 6 and Noah 4, for a few months but couldn’t really find what we were looking for. That’s until my husband’s colleague told him about your Surrey display centre. It only took us 25 minutes to drive to Addlestone, and it was fantastic to actually see our children playing on the play systems before we made up our minds. With the help of your sales staff, we finally decided on an Olympian Treehouse with a playhouse conversion, two swings, a trapeze & a really “whizzy” slide. The whole family can’t wait for it to be installed. THANKYOU for helping us to choose the right system AND give our children a fun day out!

MR A from Guildford: Thank you for solving our “credit crunch” problem! My wife saw the Trailblazer play system advertised on your website & couldn’t believe the price. We wanted to surprise our 3 year old daughter with a climbing frame for her birthday but didn’t want to spend a fortune. We really only purchased the Trailblazer because of the price, so when it arrived & my father-in-law came over to help me construct it, I couldn’t believe what I got for £339! I was over the moon! It’s a fantastic addition to our garden & my daughter absolutely loves it.

MR & MRS F from South Ascot: Just a quick e-mail to thank all of you at Climbing Frames UK for such wonderful service!  From Chris the designer, (who listened to what we needed as a family & created a play system all 4 of my children – whose ages range from 2 to 12 – can use,) through to Graham who installed the system, the service was amazing. As a working mother, it was so reassuring to be told the exact date of the installation as soon as I placed the order so that I could plan to work from home that day. I know it’s only a small thing, but with 4 children, a job & a stressed husband it made all the difference! Thank you!

MR C from Gerrards Cross; Thanks for the speedy delivery of the accessories we ordered via your web-site. I received the items in three days & no delivery charge is great!

MR B from Les Hautes Ribes – France ; Thank you Climbing Frames UK export team, for designing & shipping the play system we recently purchased. We got exactly what we wanted, at the price we wanted to pay, and your company ensured there were no problems!

MR H from Cobham; I never usually write to companies, as I expect a good service as standard, but when a company exceeds my expectations I feel it’s only right to let them know. I was very impressed by your service when I recently purchased a Backyard Adventures play system for my twins. It was reassuring to receive a home survey prior to the installation of the system, to ensure that my slightly uneven garden would be able to accommodate the structure. I was also pleasantly surprised that it only took two weeks from order to installation. I shall certainly recommend Climbing Frames UK to friends.

MRS J from Norwich ;Last month I bought an Backyard Adventures, Explorer Mountaineer play system from Climbing Frames UK & I’m just writing to let you know we all think it’s fantastic!

The summer holidays, although wet & windy, were great because we just invited friends over to play in the garden. The kids played outside while the mums had a couple of glasses of wine in the conservatory! Considering we were originally looking at Rainbow Play Systems that were a lot more expensive, we really are very pleased with the Mountaineer. The quality of the wood is great & my friends can’t believe I’ve got a limited lifetime warranty on the wood!

MR & MRS D from Southampton; We bought an Adventure Treehouse from Climbing Frames UK two years ago when our grandchildren first moved back to England & have recently had an “extension” installed.  The Tower, Super Slide & Loft over the Monkey Bars has made a huge difference to the play system, as our family has grown in recent years & we now have 5 grandchildren! We’re so glad we chose a Backyard Adventure treehouse that could extend in this way.

At Climbing Frames UK we work hard to make sure our customers are happy with their purchases, from sourcing the best quality wood and negotiating the best price, to delivering the best service.

Hopefully we’re getting it right on the basis of these comments.   Why not bring your family along to our Mega Display Sites in Brentwood Essex or Weybridge Surrey where you family can try out our Backyard Adventures Play Systems.

Climbing Frames UK

0870 241 2880

info@climbingframesuk.com